Terms and Conditions
Effective Date: 02 June 2025
1. Introduction
Welcome to GodMade Totes. These Terms and Conditions govern your use of our website and the purchase of products from our store. By using our website or placing an order, you agree to these Terms.
2. Waiver of Client Terms
Clients explicitly waive their own standard terms and conditions, even if they were issued after these Terms and Conditions. Any exceptions must be agreed to in advance and in writing.
3. Product Availability
GodMade Totes operates as both a retail and wholesale provider of tote bags, t-shirts, and pouches. We aim to offer quality handcrafted items designed with intention and care.
All our products are subject to availability. In the event an item is out of stock after your order has been placed, we will contact you to discuss alternatives or expected restock dates.
4. Pricing & Payment
All prices are in GHS (Ghanaian Cedi) unless otherwise noted. We accept Mobile Money, Bank Transfer, and PayPal. Orders must be fully paid before processing and shipment.
Invoices must be paid within 21 working days unless another payment timeframe is specified on the invoice or order. In the event of non-payment by the due date, GodMade Totes reserves the right to request a fixed interest payment amounting to 10% of the sum remaining due. GodMade Totes will be authorized to suspend any provision of services without prior warning in the event of late payment.
If a payment is still outstanding more than sixty (60) days after the due date, GodMade Totes reserves the right to call on the services of a debt recovery company. All legal expenses will be payable by the client. Please read Full Payment terms
5. Withholding Taxes
Certain countries apply withholding at source on the amount of invoices, in accordance with their internal legislation. Any withholding at source will be paid by the client to the tax authorities. Under no circumstances can GodMade Totes become involved in costs related to a country's legislation. The amount of the invoice will therefore be due in its entirety and does not include any costs relating to the legislation of the country in which the client is located.
6. Shipping & Delivery
We deliver nationwide across Ghana and to other countries. Delivery timeframes vary based on your location. We’ll communicate estimated timelines at checkout or shortly after your order is placed. You will be notified once your item is dispatched.
7. Returns & Defects
We do not offer refunds. However, we may consider return or exchange requests on a case-by-case basis, especially in situations involving manufacturing defects. If you believe your product qualifies, please contact us within 48 hours of delivery with clear photos and a description of the issue.
8. Limitation of Liability
GodMade Totes is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
9. Service Commitments
GodMade Totes undertakes to do its best to supply effective services in due time in accordance with the agreed timeframes. However, none of its obligations can be considered a guarantee of specific results. Under no circumstances shall GodMade Totes be required by the client to appear as a third party in the context of any claim for damages filed against the client by an end consumer.
10. Claims & Notifications
In order for it to be admissible, GodMade Totes must be notified of any claim by means of a letter sent by recorded delivery to the contact address listed below within 8 days of the delivery of the goods or the provision of the services.
11. Privacy Policy
We respect your privacy. Any personal data collected (such as your name, contact info, and payment details) is used solely to process your order and provide better service. We do not sell or share your information with third parties.
12. Intellectual Property
All content on this website—including logos, product images, and designs—is the property of GodMade Totes. You may not reuse or reproduce this content without our written permission.
13. Governing Law
These Terms are governed by the laws of the Republic of Ghana. Any disputes will be resolved under the jurisdiction of the courts in Greater Accra.
14. Contact Information
- Email: admin@godmadetotes.com
- Phone: +233 53 7857 651
- Address: GodMade Totes, Amanfrom Ashale Botwe Rd, Greater Accra – Ghana
Last updated: 02 June 2025